Venue Information

Tickets

The Live Rooms only sells tickets online via first-party ticketing websites, such as See Tickets or Ticketweb. Tickets purchased via See Tickets may be resold using the See Tickets Fan to Fan Marketplace.

Physical tickets can be purchased in person at the venue whenever we’re open for an event, or from Grey n Pink Records, on Brook Street.

Proof of Age & Entry Policy

Entry to live music events is 14+ unless otherwise stated. Entry to club nights is 18+ unless otherwise stated.

We only accept the following ID as proof of age: valid passport, driving license, home office approved ID cards with the ‘PASS’ hologram on. Please note, you must bring the original document as we can not accept photocopies.

It is a criminal offence to purchase alcohol for someone under the age of 18. People caught purchasing alcohol for people under 18 (or who cannot prove they’re over 18) will be asked to leave the venue without refund.

Our full entry policy is available here.

Cloakroom

We have a cloakroom at the venue.

Lost Property

Please contact a member of the security team at the venue if you have any enquiries regarding lost or found items, or alternatively, get in touch with via our contact page.

Cameras

No professional cameras (with large or detachable lenses), video cameras or tape recorders are permitted in the venue. Should you be found to have these on arrival, you will be asked to deposit them in the cloakroom before entering. Small cameras and phones are permitted unless otherwise stated.

Please be courteous when filming/taking photos at music events. Nobody wants to see a sea of phones all night, and please do not use flash.

Venue Hire

Want to hire The Live Rooms for a gig or private event?

Have a look at our Hire Our Venue page for more information, or get in touch with us directly.

Seating

Events at The Live Rooms are standing, unless otherwise stated, although there is limited seating, available on a first-come, first-served basis.

If you require seating for medical reasons, seating can be reserved in advance here.

Accessibility & Companions

It’s important to us that everybody has the best experience they can whilst at our venue. The Live Rooms is accessible and wheelchair friendly. We also offer a free personal assistant pass per ticket holder, which can be booked directly with the venue. Personal assistant pass holders should be able to meet the needs of, and assist, the person they are accompanying at the event.

To book a personal assistant pass or to request any other assistance, please get in touch with us here.

Lighting & Effects

Many of the events at The Live Rooms use strobe lighting and smoke effects. If you have concerns regarding this, please contact us in advance.

Noise & Sound Levels

Earplugs are available free of charge from the bar. Please speak to the staff on the bar or at the box office should you require some.